The Madeleine Brand Show

iPhone Rage


If we were on the air today, we'd hit this story pretty hard: iPhone 4 owners are hopping mad (and filing all sorts of lawsuits) about their cell phone reception.

It turns out they're not crazy or just holding the phone wrong. Here's what Apple said today:

"Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong. Our formula, in many instances, mistakenly displays 2 more bars than it should for a given signal strength. For example, we sometimes display 4 bars when we should be displaying as few as 2 bars. Users observing a drop of several bars when they grip their iPhone in a certain way are most likely in an area with very weak signal strength, but they don't know it because we are erroneously displaying 4 or 5 bars. Their big drop in bars is because their high bars were never real in the first place."

And Apple is promising a fix in a couple of weeks... for the signal display. Nothing yet on fixing the actual signal problem, which is a real problem that Apple still seems to think isn't.

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