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SoCal Edison apologizes for slow response after November's wind storm

Los Angeles Area Hit With Powerful Santa Ana Winds

David McNew/Getty Images

PASADENA, CA - DECEMBER 1: A tree lies fallen between the cars of a playground train after strong Santa Ana Winds cause the worst local wind damage in decades on December 1, 2011 in Pasadena, California. As many as 230,000 were without power and the city of Pasadena closed schools and declared a state of emergency.Ê (Photo by David McNew/Getty Images)

Los Angeles Area Hit With Powerful Santa Ana Winds

David McNew/Getty Images

A boy whose school was closed climbs fallen trees on Green Street after strong Santa Ana Winds that are cauing the worst local wind damage in decades on Dec. 1, 2011 in Pasadena.

Los Angeles Area Hit With Powerful Santa Ana Winds

David McNew/Getty Images

PASADENA, CA - DECEMBER 1: Broken branches and fallen trees nearly engulf a house as strong Santa Ana Winds cause the worst local wind damage in decades on December 1, 2011 in Pasadena, California. As many as 230,000 were without power and the city of Pasadena closed schools and declared a state of emergency. (Photo by David McNew/Getty Images)

Toppled tree uprooted near Griffith Park

Tony Pierce / KPCC

Strong winds uprooted this huge tree off Los Feliz Blvd. near Griffith Park on Dec. 1, 2011.

Palm fronds in Los Feliz

Tony Pierce / KPCC

Palm tree fronds litter a street in Los Feliz in the wake of strong winds.

Steve Julian/KPCC

Winds take over KPCC Reporter Steve Julian's backyard

A worker directs traffic near a fallen eucalyptus in South Pasadena

Kevin Ferguson/KPCC

A worker directs traffic near a fallen eucalyptus in South Pasadena


The president of Southern California Edison is sending letters of apology to the hundreds of thousands of people who were left without electricity after last month's devastating windstorm.

The letters began going out Friday.

Ron Litzinger says Edison crews performed "extraordinarily well" after the Nov. 30 storm. But he adds the utility learned from its customers that it could do better in the future, including in efforts to get word out on how long to expect power to be off.

Some 430,000 Southern California residences and businesses lost power when wind gusts approaching 100 mph in some areas felled hundreds of trees and power poles.

Some outages lasted a week, and many people complained that Edison officials wouldn't give an estimate when electricity might be restored.

SoCal Edison apology letter

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