LADWP General Manager Nichols defends billing practices

File photo: LADWP chief Ron Nichols and L.A. Mayor Antonio Villraigosa.
File photo: LADWP chief Ron Nichols and L.A. Mayor Antonio Villraigosa. Molly Peterson/KPCC

The general manager of the Los Angeles Department of Water and Power is defending his agency’s billing practices.

General Manager Ron Nichols said in a statement that the DWP sends out more than 99 percent of its bills on time. He calls it an “extraordinarily favorable” on-time record, given that the agency processes 50,000 bills a day.

Nichols responded to a TV news report that some business and residential customers face thousands of dollars in payments because the DWP failed to bill them in a timely fashion.

City Controller Wendy Greuel said she’d investigate the issue. “We want to make sure they are appropriately billing – not overbilling or underbilling. So we are going to look into that with Councilmember Zine and the Department of Water and Power to see if this is a small problem or big problem in the Department of Water and Power.”

Councilman Dennis Zine has introduced a City Council motion that asks DWP officials to explain billing delays.

blog comments powered by Disqus