DMV back to work after crippling system malfunction

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The California Department of Motor Vehicle’s internal computer systems was out of commission Monday until around 3 p.m.

Jan Mendoza, an information officer for the California DMV, said local offices were only able to provide limited services during the malfunction.

“We are administering drive tests," said Mendoza early Monday "making next-day appointments for our customers so they can come back in at their convenience."

During the outage, simple manual transactions were processed on site before being sent to DMV headquarters in Sacramento. More complicated transactions were rescheduled.

Mendoza said the computers went down after an unsuccessful system upgrade. The DMV, she said, was “working feverishly” to get the system back up as soon as possible. All systems appear to be functioning and the DMV has resumed processing driver's licenses and vehicle registration transactions.

This story was updated Monday at 3:10 p.m. with news that the DMV computer system was back up and running.

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