Chase Bank is keeping more than a third of its branches open Sunday after the massive security breach at Target raised concerns among customers. Several other large banks say they, too, are remaining vigilant this weekend.
In a statement, Chase said it will place a temporary $100 withdrawal limit on Chase debit and Liquid cards that may have been compromised. The company added that customers who need more than that can bring their ID to any branch to get access to their full account.
More than a third of Chase branches are open Sunday to assist customers, said Chase spokeswoman Patricia Wexler. She noted that Chase is normally closed on Sunday, but many employees offered to work to help customers. You can see if the branch near you is open by checking Chase's branch locator.
The majority of the branches open Sunday are in California, the Northeast and the Southeast. Wexler said Chase prioritized branches near major shopping centers or those where it can re-issue debit cards on the spot.
Citigroup and Bank of America declined KPCC's requests for interviews, but both issued statements encouraging their customers to monitor their accounts and report any suspicious activity.
Bank of America said in a statement that it is monitoring customers' accounts for fraud, and urging customers to contact the bank if they see any strange purchases on their cards:
Bank of America customers are protected with our free $0 Liability Guarantee if fraud does occur on a customer’s card. We always proactively monitor customers’ accounts for fraud. If we believe the account is at risk for fraud, we will notify a customer and reissue the card.
Citibank spokeswoman Emily Collins said in a statement that customers should contact the bank's customer service line if they feel they may be at risk:
When we become aware of a third party data compromise, such as the one confirmed by Target, we take steps to protect our customers. We want our customers to know that they are not liable for any unauthorized use of their accounts.
Wells Fargo did not respond to an interview request from KPCC.
- Check your credit card statements carefully.
- If you see suspicious charges, report the activity to your credit card companies and call Target at 866-852-8680.
- You can report cases of identity theft to law enforcement or the Federal Trade Commission at (877) IDTHEFT (438-4338)..
- Get more information about identity theft on the FTC's website.