Performance review day—boss either criticizes past slip ups you can’t change, or gives vague, unhelpful praise. Sound familiar? UCLA business school professor Samuel Culbert believes most reviews leave subordinates feeling deflated—while managers give passing marks to underperforming employees to keep their own ratings from slipping. Culbert says we should shift to forward-looking performance previews, where workers and bosses collaborate on an ongoing basis to ensure results. Is the performance review a thing of the past? Or are we simply daydreaming on the job?
Samuel A. Culbert, co-author of Get Rid of the Performance Review: How Companies Can Stop Intimidating, Start Managing — and Focus on What Really Matters (Hachette). He is a professor at UCLA’s Anderson School of Management, and his previous book Beyond Bullsh*t: Straight Talk at Work (2008) was recently released in paperback.