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Will ACA enrollment glitches be overcome?

by AirTalk®

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This October 21, 2013 photo shows the US government internet health insurance exchange US President Barack Obama on Monday defended his problem-plagued health reform plan, declaring at a White House event that, despite numerous glitches, the program is already helping many uninsured Americans. 'Let me remind everybody that the Affordable Care Act is not just a website,' Obama said, after the troubled online rollout of the plan. KAREN BLEIER/AFP/Getty Images

President Barack Obama today said there is "no excuse" for technical glitches delaying some people from signing up for "Obamacare" on-line. After the website went live three weeks ago, some users experienced crashes and slow service, which the president said are being fixed.

In order to qualify for the earliest ACA start date of January 1, 2014, a patient would have to sign up by December 15. Is that enough time to fix the website? Will enrollments by phone and in person be able to pick up the slack? What caused the hiccups in the first place?


Joseph Antos,  Scholar in Health Care, American Enterprise Institute; Former Commissioner, Maryland Health Services Cost Review; Former Assistant Director, Congressional Budget Office

Sarah Lueck,  Senior Policy Analyst specializing in health care at the Center on Budget and Policy Priorities

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