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Good managers are hard to find

by AirTalk®

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Employees work at computers in the office of 'Content and Code' on the Old Street roundabout in Shoreditch which has been dubbed 'Silicon Roundabout' due to the number of technology companies operating from the area on March 15, 2011 in London, England. Oli Scarff/Getty Images

The right leader makes the workplace -- a study from Gallup has found that even though naming a manager is one of the most important decisions a company makes, over 80 percent of the time, they make the wrong choice. Businesses fail to choose the right candidate for a management position 82 percent of the time, according to a new study from Gallup.

The result of poor management choices can cost billions each year and can sour a work environment. In 2012, Gallup reported that only 30 percent of U.S. employees are engaged at work; this new research suggests that only 10 percent of people have the traits necessary to motivate employees and turn higher profits.

What are the signifiers of great managers? How can businesses pick and choose to make sure people with the relevant skills end up in leadership positions? What do good and bad managers do for their employees?


John Boudreau, Ph.D., Professor and Research Director at the University of Southern California's Marshall School of Business and Center for Effective Organizations; co-author of 'Beyond HR: The New Science of Human Capital'

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