AirTalk for June 4, 2014

Does Uber driver’s arrest shake riders' confidence?

uber rideshare taxi

Photo by Filippo/kofaku via Flickr Creative Commons

Should Uber be held responsible for the alleged misconduct of its drivers?

Powerhouse ride-sharing service Uber is under fire for the behavior of its drivers after an incident on Monday in which an Uber driver was arrested and charged after a woman accused him of kidnapping.

The woman reported that she woke up in a motel next to a shirtless man, Uber driver Frederick Dencer, after a night of drinking — she doesn’t remember how she got to the motel.

LAPD investigators say that the woman was allegedly picked up by the Uber driver outside a club, but haven’t ascertained whether the woman used her phone to request a ride or if the fare was solicited by the club’s valet.

RELATED: Uber driver arrested for allegedly kidnapping woman in West LA 

Uber claims that the driver wasn’t in-app, and that the ride had nothing to do with the company. The driver has already been suspended, per Uber protocol following any serious allegations.

Does this arrest make you less likely to use Uber's services? What have your experiences been like? Can a business be held accountable for the criminal behavior of its employees -- when is a company liable? 

Guests:

Lane Kasselman, Head of Communications - Americas, Uber

Steven Clark, attorney, former Santa Clara County DA, and legal analyst for NBC and NPR

To hear this segment, click on "Listen Now" on the left.


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