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Why saying sorry is so hard sometimes

by AirTalk®

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After leaving her house underwater in New Orleans three-months ago, Kathy Curry, a former rehabilitation counselor, hasn't settled down with a permanent housing. Alex Wong/Getty Images

I’m sorry: these simple words can also be the most powerful ones in the English language.

But there’s an art to saying sorry, says noted psychologist Harriet Lerner, author of the new book, “Why Won’t You Apologize?” When done right, an apology can heal wounds and restore trust. But an errant apology can cause more harm than good.

Larry Mantle speaks with Lerner about the power of saying sorry.


Harriet Lerner, psychologist and author of many books, including her latest, “Why Won’t You Apologize?” (Touchstone Hardcover, 2017)

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