Who do you see after the fire fighters leave? Insurance agents! What happens if you actually make a claim? Do your rates go up? Does your policy get cancelled? We hear from insurance adjusters, commissioners, and residents in fire prone zones.
Amy Bach, executive director of the San Francisco-based United Policyholders, an insurance consumer group
Daryl Ng, public information officer for California Insurance Commissioner Steve Poizner
Rob Greenspan, a public adjuster with the Greenspan Company
Peter Moraga, Spokesperson for the Insurance Information Network of California