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Asiana Crash Report: How cultural differences impact leadership practices

Marcio Jose Sanchez/AP

The wreckage of Asiana Flight 214, a Boeing 777 airliner, is seen after it crashed at the San Francisco International Airport Saturday, July 6.

Documents were released yesterday by the National Transportation Safety Board on the Asiana Airlines flight 214 crash at San Francisco International Airport in July.

The report points to two factors that caused the crash: inexperience and Korean culture. The captain flying the plane said that he and the other pilots found it difficult to speak up because of the presence of an instructor pilot he perceived as in charge. He also stated that he was blinded on the runway but would not put on sunglasses because it was perceived to be culturally rude. 

But is it really as simple as a difference in cultural practice when it comes to leadership? And how can companies ensure that they are approaching leadership and communication in a global way?

Barry Posner, professor at the Leavey School of Business at Santa Clara University, joins the show with more.   


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