Every doctor makes mistakes. But, says physician Brian Goldman, medicine's culture of denial keeps doctors from talking about and learning from those mistakes. Goldman calls on doctors to start talking about being wrong.
Shame is an unspoken epidemic, the secret behind many forms of broken behavior. Brené Brown studies vulnerability, courage, authenticity and shame. She discusses what can happen when people confront their shame head-on.
What is a mistake? By going through examples with his improvisational jazz quartet, Stefon Harris gets to a profound truth: many actions are perceived as mistakes only because we don't react to them appropriately.
Most people instinctively avoid conflict, but Margaret Heffernan says good disagreement is central to progress. She argues the best partners aren't echo chambers, and how great teams, relationships and businesses allow people to deeply disagree.