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The dysfunction of Human Resources

Human Resources
Human Resources
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It seems almost everyone has a negative story about how their workplace’s human resources department failed to support them when it comes to the “human” part of workplace antics like, conflict-resolution with colleagues, bosses, or subordinates, career tips, or interpersonal strategy.

Human Resource departments tend to focus on all the critical administrative tasks necessary to keep the company business flowing. But, in an article written by John Boudreau and Steven Rice, published by the Harvard Business Review, Human Resource departments need a dramatic shaking up.

What has been your experience with HR? Helpful? A hindrance? Would you rather ask a close friend or business associate for advice?


John Boudreau, Professor of Management and Organization at the Marshall School of Business at USC