Passengers stepping out of the terminals at Los Angeles International Airport today hoping to be snatched up curbside by their ride-hailing service of choice will find that the process is slightly different than they’re used to seeing.
Today marks the first day that Los Angeles World Airports’ (LAWA) new policy of no curbside ride-hailing pickups at LAX goes into effect, so travelers getting in on early flights this morning had to instead get on a shuttle that comes every three to five minutes, or walk to an area east of Terminal 1 if they want to order a ride. Dropoffs will not change, and drivers will still drop you at the terminal of your departing flight as they have done in the past. The new policy is one of the changes being made as part of LAWA’s $14 billion modernization effort that it hopes will not only bring much needed renovations, but also help ease the soul-crushing congestion that many travelers often experience when going to or coming from LAX. Drivers for popular ride-hailing services like Uber and Lyft have said they worry that the new policy might cause the same kind of traffic jams and long lines that the new policy is trying to prevent.
Today on AirTalk, we’ll talk with a LAWA representative about things that travelers should know.
Keith Wilschetz, deputy executive director of the Operations and Emergency Management division at Los Angeles World Airports (LAWA)