California’s employment development department has had ongoing issues throughout the pandemic, from issues of fraud to the growing backlog of calls. In this time, the department has managed to assist many struggling Californians, with 86.4% of claims having been paid to individuals in a week's time after they receive certification.
The department has also looked for measures to assist their lack of manpower, having added a callback feature for individuals who have waited 15 minutes in the EDD’s queue, allowing representatives to reach out to callers who may have had no chance of receiving assistance prior.
Today on AirTalk, we update you on the latest news surrounding California’s EDD and also answer some of your questions. Join the conversation, call us at 866-893-5722.
Loree Levy, deputy director for California’s Employment Development Department
Daniela Urban, executive director of the Center for Workers' Rights in Sacramento which advocates for workplace justice