An investigation by NBC4 Los Angeles has uncovered problems with LADWP's solar panel rebate program.
Customers have complained that once the panels are installed, it can take LADWP several months to inspect the work. The home cannot be taken off the electricity grid until an inspection has taken place, meaning customers are forced to continue paying LADWP for power long after the panels are converted.
NBC4's consumer rights investigator Randy Mac has more on the investigation.