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How retailers will brave the post-Christmas return craze




As relaxing or spirited as Christmas can be, the day after often has an entirely different vibe. Retailers like Target prepare for merchandise returns.
As relaxing or spirited as Christmas can be, the day after often has an entirely different vibe. Retailers like Target prepare for merchandise returns.
Joe Raedle/Getty Images

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As relaxing or spirited as Christmas can be, the day after often has an entirely different vibe. Many of us will spend the day taking advantage of holiday deals or making returns and exchanges. So, with apologies to Clement Moore, we bring you this poem:

Twas the day after Christmas, when all through the house
Every creature was stirring... except for uncle Mike, that old louse.
The stockings had been emptied by the chimney with glee
Now that St. Nicholas had snuck past the tree.

The children had run through the house from their beds
Ripping open presents and throwing wrapping over their heads.
With mamma in her hoodie, and I in my hat
We'd barely settled our brains for a long sip of a Keurig cap.

When all through the house there arose such a clatter,
I sprang from my couch to see what was the matter.
The children were screaming, so I flew like a flash,
To ask them to quiet so I could finally take a nap.

I tripped over the toys and slipped on the wrapping
Which got me thinking about waste.... and all of the holiday trashing.
With broken boxes and ripped bags to the bins I did go.
Though I could not figure out in which bin they should all flow.

When what to my wondering eyes did appear,
But a child of mine asking to exchange what I'd bought in good cheer.
So I jumped in our car, so lively and quick,
Only to be stuck in LA traffic. Curse you St. Nick!

Slower than eagles to the destination I came
As I whistled, and shouted and called my fellow Angelenos foul names.
Now (beep), now (beep), and (beep) ...really ... where?
Get moving! Come on! You're going to stop ... there?

But I finally arrived. It's amazing but I did.
And I even managed to do it without blowing my lid.
To the top of the Target! to the top of the mall!
If only all the shoppers would dash out of my way all!

To the front of the return line I crept super slow
Only to realize once I got there I'd forgotten my receipt - No!
So back in my Prius I went to drive home.
When suddenly I realized: What a treat to be alone!

I turned up the NPR, all nice and loud.
And diverted my eco-steed away from the crowd.
To the desert ...or to the mountains ....or should it be the coast?
There's really nothing better than all the options of which we boast.

So here in Southern California, even in the post-Christmas rush,
Remember to enjoy our good fortune to live here. There's so much.

Now that we've covered the customer viewpoint, here's some insight on the the craze experienced on the retail side.

Darin Skinner is vice president of the luxury accessory store Madaluxe Vault at Citadel outlet mall. Skinner spoke to A Martínez about how the store prepares for the crush.